Terms of service

Terms of Service
Last updated: 16 April 2025

Welcome to Water Cooler Shop. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website (the “Site”), you agree to be bound by these Terms. If you do not agree with them, please do not use our services.


1. Store Information

This website is operated by Water Cooler Shop. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


2. Eligibility

By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian.


3. Use of Our Website

You agree:

  • Not to use our products for any illegal or unauthorized purpose
  • Not to violate any laws in your jurisdiction
  • Not to transmit viruses, malware, or any destructive code

We reserve the right to refuse service to anyone at any time for any reason.


4. Orders and Payments

When you place an order, you agree to:

  • Provide accurate and complete information
  • Pay the full amount as shown at checkout
  • Authorize us (via Shopify) to charge your payment method

We reserve the right to cancel or refuse any order for any reason, including errors in pricing or stock availability.


5. Products and Pricing

  • We make every effort to display our products accurately. However:
  • We cannot guarantee colors will display the same on all devices
  • Prices are subject to change without notice

We may discontinue or limit quantities of products at any time


6. Shipping and Delivery

Shipping times are estimates and may vary due to external factors. We are not liable for delays once the order has left our premises.


7. Returns and Refunds

Please see our Return Policy for detailed information on returning items.


8. Third-Party Tools and Links

We may use third-party services and link to third-party websites. We are not responsible for the content or functionality of these external services or sites.


9. User Comments and Submissions

  • If you submit reviews, feedback, or any content:
  • You grant us permission to use it for marketing or promotional purposes
  • You confirm it does not violate any third-party rights

10. Limitation of Liability

Water Cooler Shop will not be liable for any damages arising from:

  • Use or inability to use the site or products
  • Inaccuracies or errors on the website
  • Unauthorized access to your data

To the fullest extent permitted by law, our liability is limited to the amount paid for the product.


11. Indemnification

You agree to indemnify and hold Water Cooler Shop, our partners, and affiliates harmless from any claim or demand due to your breach of these Terms or violation of any law.


12. Changes to Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page. Your continued use of the site after changes constitutes acceptance.


13. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.


14. Contact Us

If you have any questions about these Terms, contact us at:
Info@Watercoolershop.com.au